Privacy Policy

1. Introduction

Settler ("Settler," "we," "us," or "our") provides settlement infrastructure that converts payment processor payouts into stablecoins (USDT and USDC). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, or use our services.

By accessing or using Settler, you agree to the practices described in this policy. If you do not agree, please do not use our services.

2. Information we collect

We collect information necessary to operate our settlement services, comply with applicable law, and communicate with you.

Information you provide

• Name, email address, and business contact details
• Company name, industry, and business verification information
• Payment processor account details and settlement configuration
• Cryptocurrency wallet addresses for USDT or USDC payouts
• Communications you send us, including support requests

Information collected automatically

• Device type, browser, IP address, and general location
• Pages visited, referral sources, and interaction with our site
• Cookies and similar technologies (see our Cookie Policy)
• Log data related to account access and service usage

Information from third parties

• Payment processors you connect (e.g. Stripe, Shopify) regarding payout activity relevant to settlement
• Identity verification and compliance partners, where required
• Analytics and infrastructure providers

3. How we use your information

We use your information to:

• Provide, maintain, and improve our settlement services
• Connect your payment processors and route payouts to your wallet
• Verify your identity and assess business eligibility
• Process transactions and calculate applicable fees
• Communicate about your account, updates, and support inquiries
• Detect fraud, abuse, and security incidents
• Comply with legal, regulatory, and contractual obligations
• Analyze usage to improve our product and user experience

4. How we share your information

We do not sell your personal information. We may share information with:

• Service providers who assist with hosting, analytics, customer support, compliance, and payment operations
• Payment processors and financial partners necessary to facilitate settlement
• Professional advisors such as lawyers and accountants under confidentiality obligations
• Authorities when required by law or to protect our rights and users
• Successors in connection with a merger, acquisition, or sale of assets

5. Data retention

We retain personal information for as long as your account is active or as needed to provide services, resolve disputes, enforce agreements, and meet legal retention requirements. When data is no longer required, we delete or anonymize it in accordance with our internal policies.

6. Security

We implement administrative, technical, and organizational measures designed to protect your information, including encryption in transit, access controls, and monitoring. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

7. International transfers

Settler operates globally. Your information may be processed in countries other than where you reside, including countries that may not provide the same level of data protection as your home jurisdiction. Where required, we use appropriate safeguards for cross-border transfers.

8. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of your personal information, and to data portability or withdrawal of consent. To exercise these rights, contact us at hello@trysettler.com. We may need to verify your identity before responding.

9. Children

Settler is not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected such information, contact us and we will delete it promptly.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date. Material changes may be communicated via email or through your account dashboard.

11. Contact us

For privacy-related questions or requests, contact us at hello@trysettler.com.